Privacy Policy

Effective Date: 4 December 2025

The Scrap Man (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website (thescrapman.co.uk) or use our scrap metal collection, purchase, or recycling services.

1. Information We Collect

We collect personal information that you voluntarily provide when using our website, contacting us, or using our services. This may include:

  • Name, address, email address, and phone number
  • Details about scrap metal or materials you wish to sell or dispose of
  • Bank account or payment details for processing transactions
  • Vehicle or business details if applicable to the scrap collection
  • Any additional information you provide in communications or forms

We may also collect non-personal information automatically, such as IP address, browser type, device information, and usage data, to help improve website functionality and performance.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage scrap metal collection, recycling, and purchase services
  • Communicate with you regarding bookings, payments, quotes, or enquiries
  • Comply with legal and regulatory requirements, including identity verification and anti-fraud checks
  • Improve our website and service offerings
  • Monitor and analyze trends, usage, and activities on our site

We do not sell or share your personal information with third-party marketing companies.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity: To provide scrap metal recycling services as agreed
  • Legal obligation: To comply with UK scrap metal regulations, tax, and other legal requirements
  • Legitimate interests: To maintain, improve, and secure our services and website
  • Consent: For communications or marketing where you have provided explicit consent

4. Data Sharing and Disclosure

We may share your personal information with:

  • Payment processors for completing transactions
  • Regulatory authorities to comply with legal obligations
  • Service providers acting on our behalf (e.g., IT, website hosting, logistics)
  • Law enforcement or authorities in response to lawful requests

We will not sell your personal information to third parties for marketing purposes.

5. Data Retention

We will retain your personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. Records related to transactions, compliance, and accounting may be retained in accordance with UK law.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. While we strive to safeguard your information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data where lawful
  • Object to or restrict processing of your personal data
  • Withdraw consent for marketing communications at any time
  • Request data portability where applicable

To exercise these rights, contact us using the details in Section 11.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings, though this may affect website performance.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not directed at children under 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under 18, we will take steps to delete it promptly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

The Scrap Man
Email: [email protected]
Phone: [Insert business phone number]
Address: [Insert business address]

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.